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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A popup will open. It contains thorough information about all the operations that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of instructional video clips clarifying how to use our Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you need, have a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a excellent team of customer service technicians available 24x7 and eager to assist you with any question. Each trouble ticket you submit will be answered in less than one hour (the average response time is just 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279981

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com